Privacy Policy
Effective Date: 1st January 2026
CityFeed Services is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, use our services, or purchase our products.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Business or farm name
- Location (city/state)
Transaction Information
- Product or service ordered
- Payment details (we do not store bank card details)
- Delivery information
Technical Information
- IP address
- Device type
- Browser information
- Website usage data (cookies and analytics)
How We Use Your Information
We use your information to:
- Process feed orders and service requests
- Communicate with you about products, training, or consultancy
- Provide customer support
- Improve our website, products, and services
- Send educational updates, promotions, or announcements (with consent)
- Comply with legal and regulatory requirements
Cookies and Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can choose to disable cookies through your browser settings.
How We Share Your Information
We do not sell or rent your personal information. We may share information only with:
- Logistics and delivery partners (for order fulfillment)
- Payment processors (for transaction completion)
- Service providers supporting our operations
- Government authorities where required by law
All third parties are required to protect your information.
Data Protection & Security
We implement reasonable technical and administrative measures to:
- Prevent unauthorized access
- Protect against data loss, misuse, or disclosure
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
Requests can be sent to cityfeedservices@gmail.com.
Third-Party Links
Our website may contain links to third-party websites or platforms. CityFeed Services is not responsible for the privacy practices of these external sites.
Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill business purposes
- Meet legal, accounting, or regulatory requirements
Compliance With Nigerian Law
CityFeed Services complies with the Nigeria Data Protection Act (NDPA) and other applicable data protection regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: cityfeedservices@gmail.com
- Phone: 0807 691 0840
- Location: Ibadan, Oyo State, Nigeria